Administrative Resource Options Part-time IT Support in McLean, Virginia


Administrative Resource Options

ARO provides a variety of services to various businesses across multiple industries nationwide. Unlike many of our competitors, ARO does not have a “one-size fits all” approach to outsourcing. We know every business and organization is unique, and requires a tailored approach to maximize our impact on service enhancement, cost, and efficiency.

A key component of our success is tightly integrating the logistics of processes, technology solutions and personnel; however, a successful transition doesn’t end there. Our approach incorporates a truly customized transition to fit a firm's operational culture, rhythms, and needs.

Perks & Benefits:

-Health Insurance -Retirement/401K Matching -Charity Leave

-Donate for Life -Career Development -Paid Time Off

-Life Insurance -Commuter Discounts


Position Overview:

The IT Support Specialist delivers superior levels of client services, provides ad hoc training, and oversees copy/print fleet management.

Essential Functions and Job Responsibilities:

  • 1-2 years of previous experience supporting network, wireless/local printers and configuring/resolving user printing problems including secure printing

  • Established performer with experience in the daily management of network and office printers

  • Responds to any customer support requests and resolves any issues in a quick and accurate manner

  • Knowledgeable about industry related software

  • Required qualities include: customer-service oriented, dependable, enthusiastic, punctual, organized, self-directed, self-motivated, and a team player

  • Developed planning and organizational skills, with attention to detail

  • Must demonstrate professional communication skills at all levels of the organization: verbally, written and interpersonally

*A reliable vehicle and valid drivers license is required for this position*

*All candidates must be willing to submit to a 7-year background check and drug test*

*This job DOES NOT provide sponsorship*